Claims Specialist 11/20/2017
Category: Telecommunications
Job Type: Contract to hire
Veriant Solutions is actively seeking a Claims Specialist for one of our top clients, in their Fort Collins, CO office. This is an outstanding opportunity to get your foot in the door with a great consulting company in the telecommunications industry.
What You'll Do:
You will work with an, internal team including field investigators, to manage claims and collect from businesses and insurance agencies. On a day to day basis you can expect to:
- Resolve and negotiate claims recovery via phone, email, letter and other means of communication.
- Learn clients Claims Database and navigate the tool effectively to document the recovery process.
- Work directly with claims departments and management of liable parties from small businesses to larger companies.
- Develop a solid working relationship with the client’s locate company and their claims coordinators and management.
- Work directly with insurance providers to defend claims and negotiate settlements.
- Communicate with the internal team regarding post-claim submittal needs.
- Attend weekly department meetings to discuss individual and team recovery numbers and goals.
- Achieve monthly and quarterly recovery targets set by the department.
- Maintain a working knowledge of the entire claims process.
Who You Are:
You are clever and receptive to adjusting your collection techniques. You are a quick learner and love to problem solve. You have:
- At least 1-2 years of professional office experience.
- Strong customer service focus and at least 1 year of customer service experience.
- Knowledge of Outlook, MS Word, and Excel, and the ability to navigate basic tasks on a computer.
- Exceptional communication skills, with a heavy focus on phone and email communication.
- Knowledge of insurance claims negotiation and settlement process preferred but not required.