Customer Issue Resolution Specialist (Remote)

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Category: Operations Support

Job Type: Contract to hire

Are you a successful Customer Service Specialist or Customer Service Representative looking for an opportunity to increase your compensation and grow your career? Are you a interested in a contract to hire with a company fodused on family values, diversity and child education? If you have customer service experience and want to work for a large company with a great culture, then this is the role for you!
One of our best clients has an opening for Customer Issue Resolution Specialist. This position will be remote until September.
It's a contract to hire opportunity with a short time to convert to perm for strong candidates.
Our client has outstanding benefits, especially for children and child care.

Veriant Solutions is hiring a Customer Issue Resolution Specialists. The Customer Issue Resolution Specialists will maintain or restore customer confidence that may have been compromised by service issues by promptly addressing issues and resolving them to the satisfaction of the customer. Perform analysis of service issues to improve the quality of the Back-Up Care Advantage program and organizational process and procedures.

What you will be doing in this role:

What we hope you will bring to this role:


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